PCs and Mac alike require maintenance. Just like any other electrical device they need to be looked after; they require regular maintenance to run smooth. Not servicing your computer for long periods of time can create situations which might lose valuable production time in the long run and become a burden.

Without the correct initial setup, maintenance and protection, a computer can become slow and at times, unresponsive or even crash; potentially wasting hours of production in the long run. Without knowing how to optimize a computer – it can become a burden and prevent employees from achieving their products.

We handle any computer situation – from slow computers, infected computers, software not functioning correctly, to computersnot boot up into Windows, unable to connect to the network or internet, etc. We service custom built computers, IBM, Dell, Sony, HP, Lenovo, Gateway, Acer and any other brand of computer out there.

In the case of a computer crashing, as a first action we specialize in ensuring you have all of your information safe. Then we’ll go about fixing the computer.

We have experience in repairing the most basic workstation or Mac to rack mounted HP and Dell Servers and custom built servers or workstations with RAID setups; whether the operating system be Windows, Mac, Linux or even VMware.

So whatever the problem – we will most likely be able to resolve it.

Call us now on (805) 618-1853 to discuss your pc/mac repair or maintenance requirements.

Many companies are complementing their internal backups to tapes and hard drives with online backups for additional security. It has become very popular and there are numerous third party solutions with various technologies for doing the job.

Some make it very user friendly to recover your data to any workstation, making your able to see your data up to a month back. We highly recommend online back-ups of your vital company data in the case of user error in deleting information.

What if a user deleted a vital document on a server and it wasn’t noticed until a couple of weeks later – online back-ups would solve this situation and you would be able to recover the document.

Based on your needs, we’ll help you choose the best solution.

Call us now on (805) 618-1853 to discuss your system back-up and data restoration requirements.

Need professional and automatic backups that are monitored on a day by day basis?

Correctly backing up your data can be one of the most vital actions you could take in your IT infrastructure.

1 What type of downtime will you have if one of your key servers or workstations goes down?
2 Can you get back up and running within minutes or hours – or is nothing at all set up?

There are various types of backup solutions. Which one you choose really depends on what you want backed up and how much production downtime is feasible in a disaster. Out of all of the backup solutions out there, there are fundamentally 2 different types of backups, a data backup, and a full operating system backup.

Upon our initial inspection, we will review your backups based on your production needs, if a disaster were to occur how much downtime is acceptable and advise upon any needed modifications.

Some of the backup solutions we are specialists in are Symantec’s Backup Exec, Acronis, CMS’s Bounceback, Paragon Backup Software and others.

Call us now on (805) 618-1853 to discuss your system back-up and data restoration requirements.

How do you know if somebody is stealing your company records through the use of malicious software?

What is a secure network?

Your network requires various levels of security. From Anti-spyware, Anti-virus, advanced Intrusion Prevention, Firewalls, permissions, encryption and logging. Without the right actions implemented, your network is vulnerable to intrusion.

ProTek IT Solutions can implement the needed layers of security that will protect your network from threats both exterior to and from within your network. We have implemented network security solutions, starting at the gateway/router, inspecting all traffic coming in and out of the network for malicious software, then creating the needed restrictions and permissions to prevent alterations of computer setup and then protecting each computer and server with antivirus/antispyware solutions and firewalls.

Many IT staff have preferences over specific antivirus/antispyware third party products – however, there is not one perfect product out there that can protect against the millions of continuously generated threats on the internet and within networks, no matter what they say. We take a multi-level security approach to eradicate these threats before they become a threat to the production of the company.

Some of our preferred security products are Avast Antivirus, WebrootSpysweeper and EsetNOD32 Antivirus, for software based protection. For network security a Sonicwall Security Appliance or a Cisco Router with Intrusion Prevention and security capabilities is a must.

Call us now on (805) 618-1853 to discuss your system security requirements.