Who are ProTek?
WHO IS PROTEK? –
ProTek is a full service Information Technology Management Provider, from assisting existing IT staff in companies with more advanced needs to managing and taking full accountability for the IT needs and infrastructure in businesses that can’t afford the full range of advanced IT staff and experience that we can offer.
This could be assisting and consulting in migrating to virtualization or the cloud, administering and maintaining internal or cloud servers or extending it to full IT help desk for all employees of a company.
We provide this support 24/7 and are always there when we’re needed.
Proactive IT support is our level of support – catching issues as early as possible so as to keep outages off of production lines.
One of our philosophies when working with a customer is always keeping in mind, when implementing a solution or fixing a situation, is how can the customer succeed better as a result. So all actions are geared towards better success for the customer.
ProTek has a number of very talented IT professionals who are passionate about implementing the best solution for their customer. And when you’re dealing with one of our IT pros, you’ll always know that if something comes up that is not in his realm of specialization, we’ll have another technician who can back him up. Our technicians work very closely to ensure that IT solutions are implemented just right based on each of their unique specialties.
WHY IS PROTEK MORE AFFORDABLE:
One of the values we bring to the table for our customers is that many of them can’t afford to hire all of the advanced IT support staff needed to fully support and roll out IT solutions within their company. So they hire us develop their IT architecture – making sure that its implemented right the first time.
One of the things we pride ourselves on is knowing that when we implement a solution, it’s done right the first time – no more coming around to redo it.
ProTek’s primary mission as an IT Managed Service Provider is to setup each business in such a way so that the business can continue to do what they do best without IT distractions. And when that’s in place, we’ll implement server and software solutions to better business processes and make IT as simple as possible for the end users.
The IT field can be a daunting large field with numerous specialties. ProTek’s team of technicians has diverse training and experience so they can handle any situation. If one tech is not familiar with a specific niche, we’ll have another technician he can call upon to assist.
We can either be your IT department or assist existing IT technicians and managers with high level IT work so costly mistakes aren’t being made.