by Quoc | Oct 7, 2025 | Networks
(this document provides a template the IT administrators / help desk can use as remote access write-ups for their employees) Sonicwall Firewalls and SMA (Secure Mobile Access) network appliances are among the leading firewall and VPN remote access solutions and brand...
by Quoc | Oct 3, 2025 | Email, Office 365
PREVENTING EMAIL SPOOFING/PHISHING: (This topic is centered around Microsoft 365 hosted emails but applies to other mail providers.) PHISHING/SPOOFING EMAIL DEFINED: A phishing/spoofing email is a fraudulent email that a cybercriminal has designed to fool end users...
by ProTek IT Solutions | Apr 3, 2025 | Networks
Technology has come a long way in giving us more and more viable and faster options for reliable internet at a business. However I’ve always been skeptical of jumping onboard the 4G/5G LTE or satellite related internet options, even for backup internet. Partly because...
by ProTek IT Solutions | Feb 12, 2025 | Licensing
The Microsoft Volume Licensing Service Center was the go-to portal for most IT professionals that purchased Microsoft Volume Licenses such as Windows Server, Microsoft Office, User CALs, RDS, Exchange, SQL, VDI, Sharepoint, Windows Desktop, etc. This was the case for...
by ProTek IT Solutions | Feb 4, 2025 | Email
HOW TO RETRIEVE COMPANY EMAILS FROM PERSONAL ACCOUNTS USING BITTITAN.COM AND TRANSFER THEM TO GOOGLE WORKSPACE EMPLOYEES USING PERSONAL EMAIL PLATFORMS LIKE GMAIL AND YAHOO TO “POP” COMPANY EMAILS PROBLEM: Many small businesses have allowed their employees to either...
by ProTek IT Solutions | Nov 7, 2024 | Cyber Security
In today’s digital landscape, where cyber threats are increasingly sophisticated, implementing robust cybersecurity defenses is no longer optional—it’s imperative. With cybercriminals constantly evolving their tactics, companies must stay one step ahead to...
by Quoc | Jan 25, 2024 | Cyber Security
Cisco Meraki is the only network appliance brand that we are aware of that prevents you from taking any pre-owned/used Meraki appliance like a firewall or switch and just factory resetting it and being able to use it for yourself. All Cisco Meraki devices are managed...
by Quoc | Jan 10, 2024 | Licensing, Windows Server
Microsoft’s definitions of “Internal Users” and “External Users” – specifically as it applies to the External Connector License VS a standard Windows Server User CAL – are somewhat vague and overlap. You can Google and find many descriptions from various...
by Quoc | Jan 10, 2024 | Office 365
Microsoft Office 365 email (Exchange), allows you to change email addresses on the fly as the “From” address in both Outlook and Outlook Web. Specifically if a user has multiple email addresses setup as aliases to be able to receive emails from those accounts,...
by Quoc | Jan 10, 2024 | Windows Server
When a server is purchased with an OEM Windows Server license, it should come pre-activated. If you create Windows VMs on that server the licenses may not automatically activate. (Microsoft Windows Server licensing model allows for one instance of the Windows OS...
by Quoc | Jan 10, 2024 | Outlook
Ran into odd issue with a non-Azure AD joined computer (in this case, it was an RDS server) and signing in to Microsoft Apps on just ONE user’s profile would not work, I couldn’t figure out why. When trying to sign in to Outlook it would fail with this...
by Quoc | Jan 10, 2024 | Cyber Security, Office 365
ProTek IT Solutions has migrated hundreds of mailboxes to Microsoft Office 365 from every possible email platform like Google, Plesk, CPanel and much more. In implementing each Office 365 account we configure best security practices to prevent a compromise of any of...
